Contact Us
Get in touch with our team. We're here to help.
Address
floconverter
123 Currency Street
Financial District
New York, NY 10001
Response Time
We typically respond within 24 hours during business days.
Real People. Real Replies.
floconverter is a focused team — not a call centre. When you reach out, you hear back from someone who actually works on the platform and understands the exchange rate data, the forex tools, and the crypto pricing behind it.
Having trouble with a currency conversion? Seeing a USD or INR rate that looks off? Want to ask about Bitcoin or Ethereum data accuracy, or suggest a feature? Use the form above or email us directly. We reply to every message, and every piece of feedback shapes the platform.
What You Can Reach Us About
- ✓Quick reply — We respond within 24 hours on business days — no automated runaround, no ticket queues.
- ✓Exchange rate questions — Queries about USD, INR, EUR, GBP, or any live forex rate on the platform.
- ✓Crypto data accuracy — Questions about Bitcoin, Ethereum, XRP, or any crypto market price shown on floconverter.
- ✓Tool or feature help — Need help with the currency converter, live rates, or chart tools? We'll walk you through it.
- ✓Feature suggestions — Ideas go directly to the product team. If it makes the platform better, we want to hear it.
Frequently Asked Questions
How do I report an exchange rate that looks incorrect?
Use the contact form above and include the currency pair, the rate you saw, and the approximate time. floconverter shows live mid-market rates — if something looks off, we want to investigate it. We take data accuracy seriously across all fiat and crypto pairs, from USD/INR to Bitcoin and Ethereum.
Can I request a new currency or cryptocurrency to be added?
Yes. Send us the currency code or crypto name and we'll review it. floconverter currently supports 170+ fiat currencies and 125+ cryptocurrencies — expansion requests go straight to the product team and are reviewed based on demand.
How quickly does floconverter respond to support messages?
We typically reply within 24 hours on business days. All messages sent through the contact form or to support@floconverter.com are read by the team — not filtered through an automated system.